I am a big fan of Tom Peters and when he suggests something, I listen carefully. Below is the list of books Tom recently recommended:
- The Manager's Book of Decencies: How Small Gestures Build Great Companies S. Harrison
- Respect S. Lawrence-Lightfoot
- Hostmanship: The Art of Making People Feel Welcome J. Gunnarsson, O. Blohm
- The SPEED of Trust: The One Thing That Changes Everything S. Covey
- The Dream Manager M. Kelly
- The Customer Comes Second H. Rosenbluth, D. McFerrin Peters
- Crucial Conversations K. Patterson, J. Grenny, R. McMillan, Al Switzler
- Crucial Confrontations The same four people
- Influence: Science and Practice R. Cialdini
- Emotional Intelligence: Why It Can Matter More Than IQ D. Goleman
Enjoy!
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